Find answers to common questions about our VPN service
You can get a free trial account for 1 day from our website. Simply request a free trial VPN account and start testing our service immediately.
If you like to test SymlexVPN, we have a free VPN test account, and you can try the service before you pay. It disconnects every 5 minutes and you can connect through PPTP and L2TP. If you wish to try the service for 1 full day, or you would like to try OpenVPN, CiscoVPN and Kerio VPN, fill out this form and ask for 1 day trial account. We will send you a trial account which works for all protocols and like paid accounts you can connect on 2 devices at the same time.
It is easy to get discount from SymlexVPN:
If you share SymlexVPN with your friends on your social media, we give you promo code for 40% discount on SymlexVPN plan.
Are you a blogger? Now it's the time for you to get your free unlimited VPN account! You only need to write a small article about SymlexVPN service, and you will get a Free VPN account for 24 Months.
If you experience slow speed when you are connected to VPN, you should try:
Change the server and try with different servers - you can see VPN servers list on our website.
Try with another protocol - You can try PPTP, L2TP, OpenVPN, Cisco AnyConnect VPN and Kerio VPN.
We accept Credit card and PayPal payment methods.
If you make the payment by PayPal, Credit card and Perfect money, you will receive the account right after the payment is done.
If you would like to make the payment using Webmoney, contact us after payment and your account will be activated manually in less than 15 minutes.
We provide easy-to-use apps for all major platforms including Windows, Mac, iOS, Android, and Linux. Simply download our app from your device's app store or our website, enter your credentials, and connect with one click.
No, we have a strict no-logs policy. We do not track, collect, or share any of your private data. Your privacy is our top priority.
We offer a 7-day money-back guarantee. If you're not satisfied with our service within the first 7 days of your subscription, you can request a full refund.
